In today's society, people are getting busier and busier. They don't even have time for basic shopping, and browsing the Internet for the information they need is only a small amount. However, what makes people more convenient is telephone sales* . Although it is not the latest sales method, as an effective method, it has the characteristics of small input and high output. As telemarketing list long as the operation is standardized and the method is appropriate, it can make a great difference. As a low-cost , simple and fast marketing
method, telemarketing is being paid more and more attention by more and more enterprises. More and more teams with successful telemarketing experience at home and abroad have shown that as long as a reasonable telemarketing structure and team are established, the corresponding sales process and management system are designed, and the service and marketing capabilities of business personnel are improved, compared with the telemarketing team. Other channels can create greater benefits for enterprises on the basis of low cost.
This is a method for unresponsive customers , and the principle of not giving up tracking is the principle. Because this kind of customer has not aroused their interest, it is not found in the process of communication. Running a long line is a good way to do it. What is a long line? The first is to be prepared for long-term tracking. At the same time, you must master a degree. If you chase too closely, customers are prone to extremes, and even do not use our products, which may lead to loss; if the chase is too loose, if other manufacturers Intervention may also be lost. Therefore, this process is like a kite with a long line, if it is too tight, it will not fly high; if the line is too long, it will be slow to reel. So, keep track of your customers in moderation.
In the process of communication, if there is resistance from customers and cannot move further towards the established goal, it is necessary to immediately end the topics that customers are not interested in. But that's not what we're here for, it's to leave the client with something to think about. For example, you can tell them a small plan, if you think about him and give him benefits, he must accept it! This leaves a topic for your next communication, so you can keep in touch with your customers.
A wide range of
In the process of telemarketing, if you want to achieve higher sales*, you must have more target lists. Only with more lists, you will have more effective lists. Because there is a probability for transactions, so Only through a wide range of screening, you will have more opportunities to sell *.
Comparisons are an effective way to communicate in the marketing process. There are two main aspects: First, in the comparison with competitors, we must be good at discovering our own advantages, rather than attacking our opponents. We only talk about our characteristics, and others do not have them. First, we should gain a competitive advantage. The second is to involve the patient and allow him to compare himself with himself.
The first is to use expert handwritten letters instead of telephone communication. This method is mainly for customers who receive letters, but the response is flat after communication. Expert handwritten letters can enhance trust. The second is for the sake of customers, because some customers are always undecided by themselves. At this time, the sales staff should seize the opportunity to help them make up their minds and promote the purchase.